Terms & Conditions


General Knowledgebase

+ Acceptance of the project

Price bids are valid for 10 days from the date of issue.

When the Client places an order for the purchase of a product or service by the developer, the contract and the payment account for the first payment instalment established on the basis of the contract are signed. Only after making this payment, the developer puts into practice the technical project.

Any other service ordered by the Client requires an additional contract under no circumstances to modify previous contracts. Additional work requested by the Client will be specified in an additional document. If the Customer's additional request is part of the project, this may affect the duration of the trip and the cost.

The customer is entitled to keep a copy of the contract and other documents that appear during the work process.

The developer has the right to refrain from signing the contract.

The client agrees that the standard development platform will be specified in the technical project. The Client also agrees that any request relating to hardware or software not included in the contract and technical design will be considered as additional activity.

The Customer agrees to provide in due time all necessary information and content required by the developer to allow the developer to complete a project or site activity as part of an agreed project.

+ Permissions and copyrights

Copyrights on the designs, images, pages, codes, and sources created by the developer for the project will be final to the customer only by prior written agreement. Without agreement, ownership of the projects and the entire code is with the developer.

These Terms of Use grant a non-exclusive limited license so that the Customer can use the design on a single website only on a single domain name. Customer is not allowed to use a design for multiple sites without the prior written consent between the Client and the Developer.

The Customer agrees that the resale or distribution of completed files is prohibited, unless a written agreement between the Client and the Developer is concluded.

The Customer agrees that all materials and content made available to the developer for use in the project are either owned by the Client or are used with the full permission of the original authors. The Customer agrees to maintain the harmlessness, protect, and defend the Developer from any claim or clause in which it may arise as a result of the use of the support and the content provided.

If the developer designs a product for a Client, Customer agrees that the Developer may include one or more links displayed on the Customer's site.

The Client agrees that the Developer reserves the right to include any work done to the Client in a work portfolio.

Customer agrees to comply with the terms of any software or third party media included in any activity performed for the Client. For example: Googlemaps, Media under the Creative Commons license, RSS feeds, Open Source GPL software, etc., but are not limited to this list.

+ Material

The Programmer reserves the right to refuse to deal with:

1. Any illegal media or inappropriate media.

2. Any support containing a hostile or hostile program.

3. Any media that constitutes harassment, racism, violence, obscenity, harmful intent or spam.

4. Any media that constitutes an offense or violates privacy or copyright.

In the case that the Client manages the product developed by the developer himself, then the rendering company assumes no liability.

+ Domain names and Hosting

The developer may, at his discretion, but is not required to provide domain name registration and hosting through a third-party service.

The customer agrees that the registration of a domain name does not give the approval of the right to use the name. The customer is responsible for securing the title of the domain name. The developer assumes no responsibility and the Customer agrees to indemnify and prove the registration to the developer.

The domain name is registered on behalf of the developer, with the developer's address and contact details. The Customer must know that a domain name is registered with a third party and as such, the Customer agrees to fully respect the terms and conditions established by the third party for such services.

The customer is obliged to pay the developer for any domain name registration and initial hosting configuration if included as part of site building, yearly or monthly depending on the contract.

Any support related to the domain name, hosting and email is between the client and the third party service, but the duplicator can provide additional support services.

Any other domain name and hosting services or costs not included by the developer, including, but not limited to, additional domain name registration fees, domain name transfer fees, domain name renewals, hosting fees, bandwidth, and any other related or hidden costs will be paid by the Customer to third party services.

The Customer agrees to pay the domain name and hosting fees as soon as this is requested by a third party. Any changes required for the domain name or hosting services will be made between the Client and a developer support service.

Customer agrees that changing contact details, including email address, is at all times responsible for contacting the developer support service and updating contact details.

Payment for domain names and hosting services is made immediately upon receipt of the invoice from the developer support service. Failure to comply with payment terms may result in Customer's domain name being made available to another party and / or that web and email services become unavailable. In order to reactivate the web site, the Customer will have to pay extra.

The Customer agrees to submit the FTP details and any other access details related to the domain name and hosting account that the developer must upload if necessary as part of a project. But the developer reserves the right to keep all of this data on it on the server as long as the Customer is in support of the developer.

The developer reserves the right, without notice, to cancel, reject or refuse to work with domain names or hosting services without specifying the reason for rejection or refusal.

The Customer agrees to take full responsibility for the full use of domain name, hosting services and email services, and fully respect the terms and conditions established by third parties for such services.

+ Project

Customer agrees that an HTML page built from a graphic design may not match the original design due to the difference between displaying in design software and HTML code playback by Internet browser software. The developer agrees to try to match the design as close as possible to the construction of the code.

During a web site project, it is important for the client to communicate information to the developer in order to achieve the desired result.

The customer agrees that they are not allowed to modify the technical design after signing this. Exception only when mentioning any changes requested in writing, either by e-mail or by mail, by the Client. Once the amount of time allocated for changes, either in design or in coding, is over, the developer reserves the right to advise the Customer and send a separate payment account to the Customer and request payment for any other changes. The developer reserves the right to request payment for other changes before continuing work.

If the client requests changes to the design or content of pages that have already been completed, new pages or features other than those specified in the initial offer, the developer reserves the right to issue a separate payment account for these changes.

If the optimized pages are included as part of the project, the developer will optimize the client's web pages that are already part of the project. Optimized pages do not require the creation of new pages. Website optimization can include meta tags, keywords, description, title, other labels, and text provided by the Client.

The developer strives to create search engine-friendly pages. However, the developer gives no guarantee that the site will be listed with the search engines.

If there is an error or a problem with the project or code during the project that does not allow the design or the code to match the original specification, then the Customer agrees that the developer can apply the closest available alternative solution.

The developer shall at all times apply reasonable skills and care to the provision of services.

Upon request, the developer can create a copy of the site on a CD that will be posted to the client at the end of the project. A small fee will be paid to cover the cost of this operation, unless otherwise specified.

Once the project is completed, the developer will upload the website to the client's live web address if included as part of a project.

Upon completion of the site, a client or a third party chosen by them may wish to edit the site code themselves for updates. However, Customer agrees that, in this way, it assumes full responsibility for any issues arising as a result of modifying the code itself. If the Customer or a third party in their choice modifies the site code and this results in functionality errors or incorrect page display, the developer reserves the right to request additional payments to repair the site.

The developer reserves the right to assign subcontractors wholly or as part of a project, if necessary.

All communications between the developer and the client will be by phone, e-mail, Skype or e-mail, unless agreed to by the developer.

+ Accessibility and web standard

The developer tests sites and templates to ensure that they comply with WAI accessibility standards at A at the time of sale. If the Customer asks the developer to modify the site or templates to meet specific WAI accessibility guidelines or if WAI accessibility recommendations have been introduced after the site or templates have been sold to the Customer, the developer reserves the right to quote separate for any additional work required. If the Customer uses Drupal Themes or Modules or other CMS systems that are not built by the Developer, the general page may not meet the WAI accessibility standards at level A.

The developer tests sites and templates to ensure that they comply with W3C CSS standards as they are at the time of sale. If W3C CSS updates are introduced after the site or templates have been sold to the Customer, the developer reserves the right to quote separately for any additional work required. If the Customer uses Drupal Themes or Modules or other CMS systems that are not built by the Developer, the general page may not meet the W3C CSS standards.

The developer tests sites and templates to ensure that they comply with W3C HTML standards as they are at the time of sale. If W3C HTML updates are introduced after the site or templates have been sold to the Customer, the developer reserves the right to quote separately for any additional work required. If the Customer uses Drupal Themes or Modules or other CMS systems that are not built by the Developer, the general page may not meet the W3C HTML standards.

The developer will make every effort to ensure that the sites are designed to be viewed by most visitors. Sites are designed to work with the standard development platform, including recent versions of the main browsers, Google Chrome, Internet Explorer and Mozilla Firefox. The Client agrees that the Developer can not guarantee the correct functionality with all browser programs from different operating systems.

The Customer agrees that any upgraded versions of browser software detailed in the standard development platform, including Google Chrome, Internet Explorer, and Mozilla Firefox browsers, changes to the domain name settings, or changes to the subsequent configuration settings, may affect functionality and display of their web site. As such, the developer reserves the right to quote any work involved in modifying the design of the website or site code to work with the browser's updated software, domain name, or hosting changes. Customer agrees that more advanced applications on a site page may require a newer version of the browser or a plug-in.

+ Terms of payment

Prices are subject to change without notice.

All invoices must be paid in full within 28 days of the date of invoicing, unless agreed upon at the discretion of the developer.

The developer reserves the right to waive subsequent work if there are outstanding invoices with the Customer.

The developer reserves the right to remove his client activity from the Internet, if the payments are not received.

The developer reserves the right to penalize the Customer for each day of late payment on the basis of the contract signed by them.

+ Liability and warranty

The developer provides the website and its content on a database and does not provide any warranty as to the site and its content or the suitability of the services provided for a particular purpose.

The developer strives to offer a website within the time limits of delivery as much as possible. However, the Client agrees that the Developer is not responsible for any claims, losses, costs or damages due to failure to perform services within a certain delivery time scale.

The Client agrees that the Developer is not responsible for any failure to perform services for reasons beyond his control, including but not limited to: telecommunication problems, software failures, hardware failure, third party interference, government, scale or any disorder such as industrial strike, rebellion, terrorism and war, or any act or omission of any third party.

The developer is not responsible for any financial consequences or losses such as, but not limited to, loss of business, profit, income, contract, data or potential savings related to the services provided.

When delivering files from Developer to Client, Customer takes full responsibility for ensuring that all files work correctly before use.

While every effort is made to ensure that the files are free of errors, the developer can not guarantee that the display or functionality of the web design or web page will be uninterrupted or error free. If, after submitting files, the errors are identified in the code that the Developer has created and the standard development platform, the domain names configuration and the hosting settings are the same as when the works started, then the developer can correct these errors for Free Client for a period of 3 months after the acceptance of the paper. After the 3-month period, the developer reserves the right to quote separately for any activity involved in correcting an error.

If after submitting the files there are errors in the code that the developer who created it and the standard development platform or domain name setting or hosting setting have been modified, the developer can correct the errors and reserve the right to quote separately for any additional work required as a result of changes to your browser software, domain name setting, or hosting setting.

If the Customer enters into compulsory or involuntary liquidation or can not pay his debts in the normal course of business, the Desolder reserves the right to immediately cancel any projects and invoice the Customer for any completed activity.

The developer shall have no liability to the Customer or any third party for any damages, including, but not limited to, claims, losses, lost profits, lost savings or other accidental, consequential or special damages resulting from the operation or incapacity maintains these web pages or the website even if the developer has been informed of the possibility of such damages.

There are sometimes laws and taxes that affect e-commerce over the Internet. Customer agrees that it is their responsibility to comply with such laws and protect the developer and its subcontractors from any claim, punishment, charge, or fee resulting from the Customer's exercise of electronic commerce on the Internet.

The developer may periodically recommend to the Customer updates to his site, including, but not limited to, compliance with law, software compatibility, and web standards. The developer reserves the right to quote for any update as a separate work. Customer agrees that the Developer is not responsible for any failure to perform or update these updates on their site. Customer agrees to defend, indemnify, save and hold the developer harmless to all requirements, liabilities, costs, losses and claims arising from the omission to update or implement these updates.

+ Compensation

Customer agrees to use all services and facilities for the developer at its own risk and agrees to defend, indemnify, save and hold the Developer harmless to all claims, liabilities, costs, losses, and claims, including but not limited to is limited to, the Developer or its associates that may appear directly or indirectly from any service provided or agreed to be provided or any product or service sold by the Customer or its third parties.

Customer agrees that this compensation extends to all aspects of the project, including but not limited to the content of the site and the choice of domain name.

Customer also agrees to indemnify, hold harmless, and defend the Developer against any obligation arising from damage to the good or person from any product or service sold by the Customer or any service provided or agreed to be supplied or by third parties including, but not limited to, infringement of proprietary rights, misinformation, copyright infringement, the provision of defective services or products that are harmful to any company, person, company, or organization.

+ Announcement

The developer and any third party affiliates agree that if they are not informed by the Customer, they will not at any time disclose confidential information at or after this agreement. The Customer agrees that it will not send any confidential information about the Developer to another party unless directed by the Developer.

+ Privacy policy

The developer and any third party partner will use the information provided by the Customer in connection with this agreement in accordance with the Data Protection Act. This information will also be used to identify the Customer in communication with them and to contact the Customer in a timely manner to provide them with services or products that may be of interest or benefit to the Customer.

+ Interpretation

The developer reserves the right to terminate a project with a Customer at any time without prior notice if it finds that the Customer has violated these Terms and Conditions. The developer will be the sole arbitrator in deciding what constitutes a violation. In this situation no refunds will be granted.

In the event that one or more terms of this agreement are deemed null and void or unenforceable for any reason, any other terms of the contract that are not held in this way will remain valid and enforceable by law.

All aspects arising from this agreement are governed by law and are the exclusive competence of the competent courts.

This agreement will be governed by the laws of the country in which the agreement was signed, which will claim the place and jurisdiction for any motion or claim related to this agreement. This agreement is void if prohibited by law.

By accepting a quotation or by making an invoice payment for the use of the services provided, Customer acknowledges that he has read, understood and accepted the Terms and Conditions of this Agreement and agrees to be legally bound by these Terms and Conditions.

The developer reserves the right to modify these Terms and Conditions at any time without prior notice. The latest Terms and Conditions can be found on the developer's website under terms and conditions.

+ Support

All customers have support for one year included just in case when Royal Systems Inc. is the developer of the project.

Customer can choose Basic & Advanced support that is paid monthly, if he change his service provider.

Just customers that develop a web site with Royal Systems Inc. can choose Professional Support that include unlimited updates.

+ Legal rights

These Terms and Conditions do not affect your rights as a consumer.

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